Tip of the Week

Prior to making a decision in a group meeting, allow anyone in the group to act as an advocate “for” or “against” a particular alternative.

Adapting your communication strategy to different personality types will more effectively “link” to the needs and tendencies of your audience.

The communication channels you choose have a profound effect on the level of effectiveness you achieve.

These techniques make it more likely that the message will be read and understood.

Users tend to glance over e-mails quickly. These techniques help them grasp your message with short lines and short paragraphs.