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Tip of the Week

Communication Style

Modify your communication style according to your audience’s level of introversion or extroversion. For example, introverts may appear contemplative or prefer to think before responding. Therefore, allow thinking time and ideally, an opportunity for them to write down ideas before you request information. On the other hand, extroverts may be uncomfortable with silence and seem to get more energy as they talk and interact with others. As a result, use an agenda to keep a discussion on track and consider incorporating group activities in a meeting.

So What?

Adapting your communication strategy to different personality types will more effectively “link” to the needs and tendencies of your audience, thereby increasing the likelihood that the communication will be effective. Our natural tendency is to use a communication style that we personally prefer. Strategic communicators, on the other hand, adapt to the receiver’s style.

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