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Tip of the Week
Email Tips
When writing e-mails, divide material into short paragraphs, putting the main point of each paragraph first. Double-space between paragraphs to add white space. Conclude in a straightforward way, avoiding clichés such as, “let me know if I can be of any more assistance”.
So What?
Users tend to glance over e-mails quickly. These techniques help them grasp your message with short lines and short paragraphs. Over-used statements drag out the ending and do not provide needed information.
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