Tip of the Week

Effective communicators often will have someone who reads over and checks written and oral communication before it’s distributed.

Adapting your communication strategy to different personality types will more effectively “link” to the needs and tendencies of your audience.

Adapt your communication style according to your audience’s information-gathering tendencies.

Cross-examine the presenters of proposals. Think of how an attorney questions a witness: How sure are you of this? Where did the evidence come from?

Hindsight bias, or the Monday-morning-quarterback effect, is believing that we had better knowledge of the outcome of an uncertain situation before it occurred than we really did.