Tip of the Week

To approach a respected colleague to act as your mentor, start out with a specific request on a small issue.

Guard against the temptation to correct rumors or divulge information when you’ve been entrusted with confidential information.

Look for opportunities to increase the readability of your written messages.

Position information you want to emphasize in the beginning or end of your oral presentation or written communication.

If your audience expects bad news or prefers a “bottom line” approach, present the bad news along with a brief rationale upfront.