Tip of the Week
Secret Information
Guard against the temptation to correct rumors or divulge information when you’ve been entrusted with confidential information. For example, assume you’re privy to secret information about a layoff or reorganization and someone asks you if it’s true. Instead of betraying confidences or correcting semi-accurate information, be honest about your predicament by saying something such as, “I can appreciate how hard it is to stay focused with this kind of uncertainty. I’m just not free to talk about this at this time.”
So What?
This augments your credibility by demonstrating that you can be trusted with confidential information. Moreover, you’ve allowed yourself some “wiggle room” to provide more information in the future. It also reveals that you’re managing on a formal basis rather than managing informally by responding to innuendo.




