Tip of the Week

Shift your communication according to the degree to which your coworker or colleague wants to be included and feel part of a group.

Avoid evaluating ideas during a brainstorming session. The focus of brainstorming is to generate ideas; quantity trumps quality.

Adapt your communication according to the degree to which your audience wants to receive direction and leadership.

Seek out relevant, rather than just easily available, information when you make decisions. There is a strong tendency to place a lot of emphasis on information just because it is easily attainable.

To further engage employees or coworkers, share a few stories about how your customers, clients or other stakeholders were affected by your product or service.